Frequently Asked Questions
How do I register?
Use the Register page, complete the forms, and email them to the office. A spot is not held until payment arrives. Email the office if you need help.
What do I wear to class?
Clothes you can move in, with no buttons, strings, or buckles. Socks come off. Tie long hair back, remove loose jewellery, and bring a named water bottle. Water only.
How do I know which class to register my child in?
Classes are grouped by age. If a child is between groups, stay in the younger one unless they turn the older age during that session.
Is previous gymnastics experience necessary?
No. Many athletes start with none. A level system covers both new and experienced gymnasts.
What drinks are permitted?
Water only. No Gatorade, Powerade, juice, or drink additives such as Mio.
Can I request a specific coach?
No. Coaches are scheduled by availability, class level, and the needs of the gym.
Do I have to pay the Gymnastics Ontario fee?
Yes. It is a mandatory annual fee charged through Gymnastics Ontario, valid from July 1 to June 30. It is not waived or prorated.
What is a no-obligation trial class?
New recreational athletes can try one class after the main registration period, if a spot is free. There is no charge if they do not continue. If they join, the trial is included in the fee. A trial spot is not a hold.
Can I join partway through the session?
Yes, while there is space. The fee is prorated from the start date.
Are girls and boys registered?
Recreational classes are mixed. The competitive program is for girls.
Can I come by and see the facility?
Yes. Email the office to book a tour at a quieter time.
Is parent viewing allowed during classes?
Parents watch from the lobby window, not inside the gym. Please do not tap the glass or distract the class.
Do parents have to stay for the whole class?
No. The lobby is there if you stay. For Jumpstart, staying is recommended in case a child needs the bathroom.
What are your payment options?
Cash, debit, cheque, or Interac e-transfer. Credit cards are not accepted. Payment is for the full session.
Can we book a make-up class?
No. Classes are full and ratios are set, so missed classes are not made up.
How do I know when my gymnast is ready to move classes?
Groups are by age, and skills move up a level system. A gymnast moves when they have mastered the skills for their level.
What are the benefits of gymnastics?
Gymnastics Ontario publishes a short overview of the benefits.
My child has a medical condition. Are they able to do gymnastics?
Often yes. Tell the office what the coaches need to know. Some children are better supported in a private lesson.
Is the first class in the session challenging?
Coaches use the start of a session to see ability and group dynamics before pushing harder skills. Tell the office about any personal goals.
Why are socks removed?
Socks slip on the equipment. Cover open wounds with a bandage and tape before class.
Could you post a photo of my child on Instagram?
Send the photo to the office if you would like it shared.
Is there a refund policy?
Yes. Ask in writing by email. Refunds are decided case by case and a $25 administration fee applies. The full schedule is on the Register page.
May I discuss something with my child’s coach?
Talk to the office, preferably by email. Coaches teach back-to-back classes and do not stay for one-on-one conversations.
Do you sell T-shirts or other gymnastics attire?
Yes. The boutique is on the Merchandise page and sales are in person during office hours.
Do you offer private lessons?
Yes, in off-peak hours, when there is room. Lessons start at $50 an hour depending on the skills. Email the office.